Privacy policy

We respect the privacy rights of all our website visitors and recognise the importance of protecting the information collected about them. This privacy policy is about how we collect, store, and use the personal information that you provide to us.

We collect personal information about you in order to provide a personalised experience catered to you. This also allows us to alert you to product, service/administration changes, and for marketing purposes. We gather this information about you when you engage in the following ways:

  • You register an account with us.

  • You enter your details when using our online services and placing orders.

  • You sign up for our newsletter.

  • You interact with us online via social media or digital advertising.

When you register your personal information with Sassy Upcycling, you consent to the use of your personal data in line with our Privacy Policy.

What personal data is collected

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Zapier for data porting.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Purchasing through our site

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your ring size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

If you create a customer account

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

How we use your personal data

Your Personal Data enables us to provide the following;

  • A personalised service on the site which targets information, services, content and offers relevant to you.

  • To alert you to any product or service changes, for example, if you have signed up to be alerted when a product is back in stock.

  • For Marketing purposes such as competitions, promotions, or marketing events, etc. - If you decide you no longer wish to receive email updates from us please click on the ‘Unsubscribe’ link in the emails we have sent you (if any).

  • We will never collect personal data about you without your explicit consent. We will retain the data until the time at which you decide to ‘unsubscribe’ (as above).

  • Placing an order with us will not automatically add you to our email marketing list.

We will never share your data with third parties unless explicitly stated and agreed to.

Cookies and other tracking technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For help locating cookies on your device, visit your browser's documentation: 

Links to third parties

Sassy Upcycling’s website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Sassy Upcycling website. Sassy Upcycling does not control those sites or their privacy practices, which may differ from Sassy Upcycling's.

We do not endorse or make any representations about these third-party websites and the personal data you may choose to charge with these unrelated third parties is not covered by the Sassy Upcycling Privacy Statement.

We encourage you to review the privacy policy of any website before submitting your personal information.